Acceptable Use Policy

Last Updated: 5/29/2025

Overview

This Acceptable Use Policy ("AUP") governs your use of Vectly's AI-powered chat platform. By using our service, you agree to comply with this policy and use Vectly responsibly and lawfully.

Prohibited Content and Activities

Illegal Activities

You may not use Vectly to:

  • Criminal Activity: Plan, promote, or facilitate any illegal activities
  • Fraud: Create deceptive content for fraudulent purposes
  • Identity Theft: Impersonate others or steal personal information
  • Financial Crimes: Money laundering, tax evasion, or financial fraud
  • Terrorism: Promote, plan, or support terrorist activities
  • Child Safety: Create, distribute, or access content involving minors in harmful situations

Harmful Content

You may not generate or request:

  • Violence: Content promoting violence against individuals or groups
  • Self-Harm: Instructions or encouragement for self-harm or suicide
  • Harassment: Content intended to harass, bully, or intimidate others
  • Hate Speech: Content promoting hatred based on race, religion, gender, sexuality, or other protected characteristics
  • Discrimination: Content that discriminates against protected groups
  • Graphic Violence: Detailed descriptions of violent acts or gore

Privacy and Personal Information

You may not:

  • Personal Data: Process personal information of others without consent
  • Private Information: Share private information about individuals
  • Doxxing: Publish private information to harm or intimidate others
  • Surveillance: Use the service to monitor or track individuals without consent
  • Data Scraping: Extract personal information from the service or third parties

Intellectual Property Violations

You may not use Vectly to:

  • Copyright Infringement: Generate content that violates copyright laws
  • Trademark Abuse: Create content that infringes on trademarks
  • Plagiarism: Present AI-generated content as original human work without disclosure
  • Trade Secrets: Attempt to reverse-engineer or extract proprietary information
  • Licensed Content: Reproduce licensed content without permission

Malicious Activities

You may not:

  • Malware: Create, distribute, or describe malicious software
  • Hacking: Generate code or instructions for unauthorized system access
  • Social Engineering: Create content for phishing or social engineering attacks
  • Security Vulnerabilities: Exploit or attempt to find security vulnerabilities
  • System Abuse: Overload, disrupt, or interfere with our services
  • Account Sharing: Share account credentials or allow unauthorized access

Spam and Misuse

You may not:

  • Spam: Generate bulk unsolicited communications
  • Automated Abuse: Use automated tools to abuse the service
  • Resource Abuse: Excessively consume system resources
  • Rate Limiting Bypass: Attempt to circumvent usage limits or restrictions
  • Multiple Accounts: Create multiple accounts to evade restrictions

Content Guidelines

AI-Generated Content Disclosure

When using AI-generated content from Vectly:

  • Attribution: Clearly indicate when content is AI-generated when required
  • Fact-Checking: Verify accuracy of factual claims before publication
  • Human Review: Review AI content before using in professional contexts
  • Responsibility: You remain responsible for all content you create or publish

Professional and Educational Use

For business or educational use:

  • Accuracy: Ensure AI-generated content meets your quality standards
  • Compliance: Verify content complies with industry regulations
  • Supervision: Maintain human oversight of AI-generated content
  • Documentation: Keep records of AI assistance when required by law or policy

Research and Development

For research purposes:

  • Ethics Review: Ensure research complies with ethical standards
  • Consent: Obtain proper consent when required
  • Publication: Follow academic standards for AI assistance disclosure
  • Data Protection: Protect sensitive research data appropriately

Enforcement and Violations

Monitoring and Detection

We employ various methods to detect policy violations:

  • Automated Systems: AI-powered content filtering and pattern detection
  • User Reports: Community reporting of suspected violations
  • Manual Review: Human review of flagged content and accounts
  • Third-Party Reports: External reports of policy violations

Consequences of Violations

Violations may result in:

  • Warning: First-time or minor violations may receive warnings
  • Content Removal: Violating content may be deleted
  • Feature Restrictions: Limited access to certain features
  • Account Suspension: Temporary suspension of account access
  • Account Termination: Permanent removal of account and data
  • Legal Action: Referral to law enforcement for serious violations

Appeals Process

If you believe enforcement action was taken in error:

  1. Contact Support: Email [email protected] with "AUP Appeal" in subject
  2. Provide Information: Include account details and explanation
  3. Review Process: We'll review your appeal within 5 business days
  4. Decision: Final decision will be communicated via email

Reporting Violations

How to Report

If you encounter content or behavior that violates this policy:

  • Email: [email protected] with "AUP Violation Report"
  • Include: Specific details, screenshots, and account information
  • Response: We'll investigate and respond within 24-48 hours

What to Include

  • Description of the violation
  • Relevant screenshots or examples
  • Account information (if known)
  • Impact or harm caused
  • Any additional context

AI Model Guidelines

Model Usage

Different AI models may have additional restrictions:

  • OpenAI Models: Subject to OpenAI's usage policies
  • Anthropic Models: Subject to Anthropic's usage policies
  • Cohere Models: Subject to Cohere's usage policies
  • Additional Terms: Provider terms apply in addition to this AUP

Content Generation Limits

Some content types have additional restrictions:

  • Creative Writing: Fiction involving minors must be age-appropriate
  • Code Generation: No malicious code or security exploits
  • Business Content: Must comply with advertising and marketing laws
  • Medical Information: Not a substitute for professional medical advice

Jurisdiction

You must comply with laws in your jurisdiction when using Vectly:

  • Local Laws: All applicable local, state, and federal laws
  • International Law: Export controls and international sanctions
  • Industry Regulations: Sector-specific compliance requirements
  • Professional Standards: Professional codes of conduct where applicable

Data Protection

Special requirements for handling personal data:

  • GDPR: EU General Data Protection Regulation compliance
  • CCPA: California Consumer Privacy Act compliance
  • HIPAA: Healthcare data protection requirements
  • Other Regulations: Applicable data protection laws

Updates and Changes

Policy Updates

This AUP may be updated to reflect:

  • New Features: Additional AI capabilities or features
  • Legal Changes: Updates to applicable laws and regulations
  • Industry Standards: Evolving best practices and standards
  • User Feedback: Community input and experience

Notification

We will notify you of significant changes:

  • Email Notice: Advance notice of material changes
  • Website Update: Updated policy posted with revision date
  • Continued Use: Continued use constitutes acceptance of changes

Contact and Support

For questions about this policy or to report violations:

Email: [email protected]
Subject Line: Include "AUP" followed by your specific inquiry
Response Time: 24-48 hours for most inquiries

Emergency Situations: For urgent safety concerns or illegal activity, contact local law enforcement in addition to notifying us.

Conclusion

This Acceptable Use Policy helps ensure Vectly remains a safe, productive platform for everyone. We appreciate your cooperation in maintaining a positive environment for all users.

By using Vectly, you agree to follow these guidelines and help us build a responsible AI platform that benefits everyone.